Wide Hello! 😁

Did you notice on your dashboard that you have a little red triangle in front of your product name?



This means that the variants on Shopify are no longer synchronized with the variants on WideBundle.

The variants created by WideBundle on Shopify no longer correspond to the variants we have on our side on WideBundle.

This can happen in case you redo your variants directly from Shopify without going through the offer creator.
It can also happen in some cases where WideBundle can't create all the variants on Shopify because of a technical issue.

1️⃣ Solutions.

If you have edited/deleted/added variants directly from Shopify while WideBundle had created offers, you will have to recreate the offers from the generator on WideBundle (using method 1).

If this triangle appears when you have just created your offers on WideBundle, there was a technical problem, you will have to recreate your offers (using method 1).

If none of these situations match what you did, try to add the offers on WideBundle again using method 2 this time, follow the tutorial right after to know how to do it.

Click on Manage Product.



Click on Delete Product and confirm



Add the product again by clicking on Add offers !



Click on Method 2 !



WideBundle will then update the variants by reusing your variants on Shopify.

Now check your offers on the product page.

If your offers don't appear at all the way you wanted, you'll need to recreate the offers using Method 2 this time.

I hope this article solved your problem!

See you soon! 😁
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