• English
• French

Go to website

• The application says I can't have more than 100 variants

  The problem When configuring your offers, you get the error "You can't exceed 100 variants". The solution When creating an offer, WideBundle will create variants on your product. For each possible combination of an offer, WideBundle will create a variant. For example, if you want to create an offer "2 purchased products = 1 free" and you have a "Color" option with 3 colors "Black, White, Green" WideBundle will therefore create all possible combinations with these 3 colors when chooSome readers

• WideBundle doesn't appear anymore even though it used to work before

  The problem While WideBundle worked perfectly, the application no longer appears. This is often due to a change in the product or a change of theme, these are the most common solutions. The solution Remove the product from the WideBundle application **Add the product ** again by clicking on the "+". Choose option 2 (the gray button) to avoid hSome readers

• WideBundle does not appear on the home page of my store

  The problem WideBundle appears well on my product page but does not appear on my home page. The solution Go to the dashboard of the application, go down in the list of your products. You will notice on your product the text "Display the application on the home page". Click on "Edit". Click on "Edit" Check the checkbox to display the application on the home page. ![Check the checkbox toFew readers

• By adding an offer to the cart, the quantity remains at 1

  The problem By adding an offer to the cart, the quantity remains at 1. Quantity remains at 1 The solution This is completely normal! To understand this, it is important to know that Shopify does not allow developers to create an app with multiple discounts. It is therefore not possible to offer several products with discounts directly for 2 or 3 products purchased for example. So by adding a "2Few readers

• I've edited my product but the changes don't show up on WideBundle

  The problem By installing WideBundle on a product, WideBundle will store the information in the database. However, if you modify your product after adding WideBundle then the changes will not be taken into account. The solution In order for WideBundle to be able to take into account the changes : Remove the product from the application Add the product again by clicking on the "+". Use option 2 (the gray button) to add the application again without going throFew readers

• The WideBundle application does not appear on my product page

  The problem When configuring WideBundle for the first time, the application does not appear. The solution Make sure you have followed the tutorial to learn how to use WideBundle by clicking here. If the application was displayed well before, follow the dedicated tutorial by clicking here. MaFew readers

• I no longer have a SKU on my product

  The problem You have added WideBundle on a product, configured your offers but the SKUs have disappeared. The solution It's normal! WideBundle has a special way of working which consists in creating new variants to make the offers work. In other words, for an offer "2 products purchased = 1 offered", WideBundle will not directly create a discount but will create a variant. This is simply because the Shopify discount system is too limited for what WideBundle offers. And so, since tFew readers

• My offers are duplicated on another product

  The problem Sometimes you will find the configured offers of a product on another product even though you did not add any offers on it. Or the offers of the 2 products are on the same page. The solution The problem is that the app detects which product to display based on the link. So, for example, by adding the app on a product whose link is the following: "https://mywebsite.com/products/my-product". And by having another product on which you have not added WideBundle but which stFew readers