Articles on: Issues

When adding an offer to the cart the quantity remains at 1!

Wide Hello! 😁

💡 This article is only useful for bundles created with the variants' system, not for automatic discounts. Learn more about the difference ****

You have set up offers and when adding to the cart, the quantity always stays at 1 even if you have multiple products.

To begin with, this is completely normal if you are using the variant bundles (our second bundle type) but you can also use our automatic discount bundles where you won't have this problem: Learn more about it

If you prefer a video for the explanation you can watch it below 👇 For the others you can read our article

The explanation

When you add a "2 products bought" offer, WideBundle will not add 2 products and apply a discount.

Instead, we will bypass the system by using the variants as a quantity system.

We have a complete article to understand how this system works that you can find by clicking here

Thus, a created offer, which would be called "2 products bought" will always be in quantity 1 but will be "considered" as a quantity 2.

It is then in the back office that we will make sure that this variant is associated with several products.

If you are wondering how Dsers, CJDropshipping, your agent, etc... can track the quantity, I invite you to click here

I hope this article has answered your question!

See you soon! 😁

Updated on: 15/11/2024

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