Articles on: ๐Ÿ’ฃIssues & Errors

When adding an offer to the cart the quantity remains at 1!

Wide Hello! ๐Ÿ˜

You have set up offers and when adding to the cart, the quantity always stays at 1 even if you have multiple products.

To begin with, this is completely normal!

If you prefer a video for the explanation you can watch it below ๐Ÿ‘‡ For the others you can read our article

The explanation

In order to understand, you have to know that on Shopify you can't cumulate promo codes.

So if you offer a discount to your customer when he buys 3 products, he won't be able to use another discount code (for example a discount code to get free shipping)

That's why we decided not to use discount codes.

So when you add a "2 products bought" offer, WideBundle will not add 2 products and apply a discount.

Instead, we will bypass the system by using the variants as a quantity system.

We have a complete article to understand how WideBundle works that you can find in click here

Thus, a created offer, which would be called "2 products bought" will always be in quantity 1 but will be "considered" as a quantity 2.

It is then in the back office that we will make sure that this variant is associated with several products.

If you are wondering how Dsers, CJDropshipping, your agent, etc... can track the quantity, I invite you to click here
If you want to learn more about how WideBundle works, you can click here

I hope this article has answered your question!

See you soon! ๐Ÿ˜

Updated on: 09/11/2022

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