Articles on: Issues

My variants were deleted when I configured WideBundle!

Hello!


💡 This article is only useful for bundles created with the variants' system, not for automatic discounts. Learn more about the difference ****


You have suddenly noticed that WideBundle has completely deleted your variants


Introduction


This is normal if you created your bundles using the "variant bundles"! WideBundle needs to replace the variants to create the offers.


To understand how this system works I invite you to read this article 👉 How WideBundle works


You can also use the automatic discount bundles instead if you want to keep the variants. Learn more about it by clicking here


And if you want to recover your old variants, follow this tutorial:


How to recover my old variants?


  1. Open the WideBundle application
  2. Scroll to the bottom and search for the product you want to recover the variants for



  1. Click on the three dots in front of the product



  1. Click on Remove Offers



  1. Choose "Recover my old variants"



  1. Confirm by clicking on Remove offers


Updated on: 15/11/2024

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